Privacy Policy

Effective Date: 9-30-25

The Reid Group, LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information across all services, including AkiliTech CRM, Akili Voice, consulting programs, training, and online platforms.

1. Information We Collect

- Personal Information: Name, email, phone number, company details, billing information.

- Service Data: CRM records, call logs, AI interactions, training progress, and webinar registrations.

- Technical Data: IP address, cookies, browser type, device identifiers.

2. How We Use Your Information

We use data to:

- Deliver and improve our consulting, training, and AI services.

- Provide CRM and Akili Voice features, including scheduling, reminders, and call management.

- Send marketing communications (with opt-out options).

- Ensure compliance with legal obligations.

3. Sharing of Information

We may share your data with:

- Third-party service providers (e.g., payment processors, hosting services, CRM integrations).

- Business partners and affiliates involved in delivering services.

- Legal authorities when required by law.

We do not sell personal information to third parties.

4. Data Retention & Security

We retain personal data only as long as necessary to fulfill the purposes outlined above. We use encryption, secure storage, and access controls to protect your information. However, no online system is completely secure, and users share data at their own risk.

5. User Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. Requests can be submitted to [email protected].

6. Cookies & Tracking

Our website uses cookies and tracking tools for analytics, advertising, and service improvement. You may disable cookies in your browser, but this may limit site functionality.

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children. If we learn that data from a minor has been collected, we will delete it promptly.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

The Reid Group, LLC

Email: [email protected]